DryPing™ Privacy Policy

Last Updated: November 19, 2025

DryPing LLC (“DryPing,” “we,” “our,” or “us”) respects your privacy.
This Privacy Policy explains how we collect, use, store, and protect information when you:

  • visit DryPing.com,

  • use the DryPing™ mobile app,

  • use the DryClip™ device,

  • join our waitlist or subscribe to updates,

  • interact with us on social media or by email.

By using our website, device, or app, you agree to this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

A. Information You Provide

  • Name

  • Email address (waitlist, support requests, newsletters)

  • Child name or nickname (optional in the app)

  • Messages and support requests

B. Information Collected by the DryClip™ Device

DryClip™ uses capacitive sensing to detect moisture.
The device may collect:

  • Wet/dry status

  • Timestamp of events

  • Battery level

  • Device identifier (BLE ID)

DryClip does not record audio, video, or location data.

C. Information Collected by the DryPing™ App

  • Bluetooth Low Energy (BLE) connection information

  • Device pairing status

  • App activity (e.g., viewed screens, settings used)

  • Optional cloud backup of moisture history (if enabled)

D. Website & Analytics Data

When you visit DryPing.com, we may collect:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the website

  • Device information

  • Cookies (Squarespace, analytics tools)

We use this to improve site performance and understand user interest.

2. How We Use Your Information

We use collected information to:

  • Operate DryClip™ and the DryPing™ app

  • Provide wet/dry notifications

  • Improve device recognition and accuracy

  • Provide customer support

  • Send updates (if you opt in)

  • Improve website performance

  • Develop new features (analytics, AI predictions)

  • Prevent misuse or security issues

We do not sell your personal information.

3. Children’s Privacy

DryPing products are designed for parents and caregivers, not children directly.

  • We do not knowingly collect personal information from children under 13.

  • Any child name/nickname you enter is stored only with your consent.

  • You may delete this data at any time by contacting us.

Parents control all app data and settings.

4. Sharing Your Information

We may share data only in the following limited situations:

  • Service Providers: hosting, analytics, email services

  • Compliance with law: if required by applicable regulations

  • Business transfers: if DryPing is acquired or merged

We do not sell or rent your data.

5. Data Storage & Security

We take reasonable steps to protect your information through:

  • data encryption

  • secure BLE communication

  • limited access to internal systems

  • industry-standard security practices

No system is 100% secure, but we work to protect your data.

6. User Rights

Depending on your location (California, EU, UK, etc.), you may have rights to:

  • access your data

  • correct or update your data

  • request deletion

  • request a copy of your data

  • opt out of marketing communications

You may exercise these rights by contacting us at:
privacy@dryping.com

7. Cookies

DryPing.com may use cookies to:

  • remember your preferences

  • analyze site traffic

  • improve user experience

You may disable cookies in your browser settings.

8. Data Retention

We retain data only as long as necessary for:

  • device/app functionality

  • legal requirements

  • customer support

You may request deletion at any time.

9. Third-Party Links

Our site or app may contain links to third-party sites.
We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy over time.
The updated version will always be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have questions, please contact us:

DryPing LLC
Email: privacy@dryping.com
Website: DryPing.com